Introduction
Effective: Immediate
Last updated: 29 Jul 2026
Zaunet Naturals Private Limited (“Company,” “we,” “us,” or “our”), a company incorporated under the Companies Act, 2013, having its registered office in Bangalore, Karnataka, is committed to protecting the privacy of its users (“you,” “your,” or “customer”). This Privacy Policy describes how we collect, use, store, and disclose your information through our website https://www.zaunet.com/.
We have implemented reasonable security practices and procedures that are commensurate with the information being protected and with the nature of our business. While we try our best to provide security, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy, and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website. The term 'Personal Information' means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.
Intellectual Property
We own all the intellectual property rights associated with the Website and its contents. Our logos, product and service marks, trademarks, and copyrights, whether registered or not ("Our IP"), are exclusively owned by us. Without our prior written permission, you agree not to display or use Our IP in any manner. No right, title, or interest in any downloaded material is transferred to you as a result of any such downloading or copying.
Information we collect
Includes your full name, email address, mobile number, and shipping/billing addresses.
Identity & Contact Data
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Transaction Data
Includes details about payments to and from you and other details of products you have purchased from us.
Financial Data
We use third-party payment processors (e.g., Razorpay). We do not store your credit/debit card numbers or CVV on our servers.
Technical Data
Includes your IP address, login data, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data
Information about how you use our website, products, and services.
Marketing and Communication Data
Includes your preferences in receiving marketing from us and your communication preferences.
How We Collect Information
Direct Interaction
You provide data by filling in forms, creating an account, or communicating with us by post, phone, or email.
Automated Technologies
As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns using cookies, server logs, and similar technologies.
Third Parties
We may receive data from analytics providers (like Google) and search information providers.
Purpose and Legal Basis for Processing
We use your data only when the law allows us to. Most commonly, we use it to:
Perform a Contract
To register you as a new customer and deliver your herbal infusions.
Legitimate Interests
For internal business management, such as troubleshooting, data analysis, testing, and security.
Marketing
To send you updates on new blends or wellness tips (only with your explicit consent).
Legal Obligation
To comply with tax, accounting, or regulatory requirements in India.
Cookies and Tracking
Our website uses "Cookies" to enhance your experience.
Essential Cookies
Required for the website to function (e.g., keeping items in your cart).
Analytical Cookies
Help us understand which herbal infusions are most popular.
Your Choice
You can set your browser to refuse all or some cookies. However, if you disable cookies, some parts of this website may become inaccessible or not function properly.
Data Disclosure and Third Parties
We do not sell, rent, or trade your Personal Information. We share your Personal Information only with:
Logistics Partners
To ensure your herbal infusions reach your delivery location in India.
Payment Gateways
To facilitate secure transactions.
Regulatory Authorities
If required by the Authority under the Digital Personal Data Protection Act (‘DPDP Act’) or other Indian laws.
Professional Advisers
Including lawyers, bankers, auditors, and insurers.
We may share your Personal Information with our parent company, subsidiaries, or other companies under common control ("Affiliates"). If another company acquires Zaunet Naturals Private Limited or our assets, that company will possess your Personal Information and assume the rights and obligations regarding that information as described in this Privacy Policy.
Data Retention
We will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, transaction data is kept for 7 years to comply with Indian Tax Laws.
Data Security
We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used, or accessed in an unauthorized way.
We use SSL (Secure Sockets Layer) encryption for data transmission.
Access to your Personal Information is limited to employees and partners who have a "need-to-know" basis.
Your Legal Rights (As per DPDP Act)
As a data owner, you have the following rights:
Right to Access
To confirm if we are processing your data and see what it is.
Right to Grievance Redressal
To have your complaints addressed within a specified timeframe.
Right to Withdraw Consent
To stop receiving marketing emails at any time.
Right to Erasure
You shall have an option to erase any information provided to us, including Personal Information. Upon such request, the Company shall delete all stored information from its servers, subject to legal retention requirements.
Right to Nominate
As per the DPDP Act, you have the right to nominate an individual to exercise your rights in the event of your death or incapacity.
Grievance Redressal Mechanism
In accordance with the Information Technology Act and the DPDP Act, the contact details of the Grievance Officer are:
Position: Grievance Officer
Address: Zaunet Naturals Private Limited, OM Chambers, 648/A, 4 FLR, Binnamangala, 1 Stage, Indiranagar (Bangalore), Bangalore, Bangalore North, Karnataka, India, 560038.
Email: info@zaunet.com
We aim to acknowledge your grievance within 48 hours and resolve it within 15–30 days.
External Links
This website may include links to third-party websites (e.g., Instagram, Facebook). Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to this Policy
Our Privacy Policy is subject to change at any time without notice. These changes will be effective immediately upon posting. You are responsible for providing us with your most current email address. If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly to deactivate your account. Continued use of the Website after any amendment shall indicate your agreement to be bound by such changes.
Applicable Law and Jurisdiction
Your use of this Website will be governed by and construed in accordance with the laws of India. Any legal action or proceedings arising out of your use shall be brought exclusively in the competent courts or tribunals having jurisdiction in Bengaluru, Karnataka.